How To Arrive

Customer Service

Our Customers are always our primary focus, we are here to give you the ultimate experience.

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Valet Parking

Instead of spending hours parking and looking for your car, CFCM offers you a professional valet service, so the only theing you have to worry about is shopping till you drop!

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Information Desk

Whether you're looking for a certain shop, the lost and found, or just have a general question, our information desks are manned with a team of highly qualified staff who are always there to help.

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If you're worried about getting around the mall if you can't walk, we offer wheelchairs to help youget where you need to go.

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Mommy's Room

Mommy-kid times are very special and CFCM cares about giving them the ultimate comfort by providing rooms for moms where they can take care of their babies whilst enjoying the CFCM experience. Mommy’s Room is available in front of centrepoint level “2”

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We make sure that you are well connected during your best moments at CFCM, for that we offer a free Wi-Fi service in every corner of the mall

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Lost & Found

CFCM has a highly professional lost and found team that can handle all inquiries on the spot. For inquiries please get back to our customer service team

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First Aid Kits

The first aid kits are available in Cairo Festival City Mall in case of any unfortunate injuries or accidents. For inquiries please get back to our customer service team

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Taxi Service

For more regular and easier visits to CFCM, we made sure that taxi services are provided at the VIP and Go Sport gates where you can order a taxi to your destination

Opening Hours

Mall General Timings

Everyday from 10:00am to 12:00 Midnight

Restaurants & Food Courts

Everyday from 10:00am to 12:00 Midnight

Entertainment Activities

Everyday from 10:00am to 12:00 Midnight


Everyday from 9:00am to 12:00 Midnight

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